Billing Policy

We can't stress enough the benefits and importance of your complete understanding of all policies. It is to your benefit to read and understand the Billing Policy before you register your hosting account. The policy outlines important issues that you may be faced with in the future. By reading and undertanding it before you register, you'll will be able to avoid any misunderstandings regarding payment or other issues that may arise by your not having reviewed them. We would much prefer that you do not encounter the unknown as "what you don't know may hurt you."

For your convenience, our Billing Policy is no longer published as a web page but instead available only in PDF format. This was done in order to make it easy for you to print the document and keep it for your reference. We encourage you to do this and recommend that you check back occasionally to obtain the most current version.

You'll need the Adobe Reader in order to view or print the document. The Reader is FREE and you may download it by visiting the Adobe web site. Simply download the Reader, install it on your computer and then return to this page to view, download or print the document.

In order to be fair to all clients, we must adhere to all policies regarding billing issues. If you do have a problem with a payment, please contact us immediately. We totally understand that life can throw us all unexpected curves that may alter our ability to remit in a timely fashion. It's not our desire to make things worse for you. We much prefer to work with you to an amicable solution, than to have to take alternative and perhaps unpleasant steps (which can include costly late fees, suspension or termination of your account on up to collection action) in order to remedy payment issues. We don't like situations like this any more than you do.

Questions?

If you have any questions regarding our billing policy, please inquire prior to submitting your registration form. Our billing policies are no different than any other creditor you may deal with. It's our goal to do what we can to have satisified customers and will do whatever we reasonably can in order to achieve this for you. If you're happy with our services, you'll recommend them to others. If you're not and you don't tell us, we can't help you!

Should you wish to review our other policies, links are provided below:

Billing Policy

Questions?

Review Our Policies